In three words: keeping you connected.
We understand that your phone is a crucial component of your day to day life. Our aim is to provide quality, quick and affordable service so you can get on with the more important things in your life.
We are but a small, local business, in competition with the national repair chains, but we go the extra mile to ensure that each of our valued customers feels confident and secure in the knowledge that their device is in safe hands.
Meet the Team
Rhys is the owner and proprietor of Fix Factory Mobile and Tablet Repairs. With 5 years’ experience in the world of device repair you know that you’re in good hands with this technician. Rhys is a Rockhampton local and in his down time can be found frequenting the local watering holes. His motto is ‘go the extra mile’ which he carries into all part of his life, especially his repair work.
A new face on the scene, Edward has a background in the retail industry with a focus on customer service. A budding education student, you can trust Edward to always give you the best deals and top notch customer service. When he’s not repairing phones you can find Edward perfecting his form at the local bowling alley, here’s hoping one day he’ll finally break his high score of 98.